Detailed description

Here you can see additional information regarading the position.

Position: Group Analyst
Department: Revenue Management Team
Location: Belgrade
Application deadline: 11.05.2018

We are the national airline of the Republic of Serbia. We are one of the oldest airlines in Europe with a history that dates back to 1927. In October 2013 we rebranded and became Air SERBIA, as part of an investment deal between the Government of Serbia and Etihad Airways, the national airline of the United Arab Emirates.

Group Analyst
Commercial - Revenue Management Team


  • Assesses cost-effectiveness of group reservation requests for Company flights using various revenue planning projections (number of bookings, booking projections, competitor offers, etc.)
  • Maximizes revenue through selective confirmation or rejection of group requests based on market movement analysis, cabin load factor, competitor offer, and PM system forecast
  • Applies analytical skills to determine alternative routes for groups with a view to satisfying group requirements and using less loaded flights
  • Ensures compliance with deposit payment and ticket issue deadlines and sends notifications to the Company sales team to ensure timely collection of deposits and tickets
  • Reports on groups - regularly reports on sales teams’ and individual agents’ performance
  • Develops procedures and rules. Continually improves the quality of the system and method of group request evaluation and of group-related rules and procedures
  • Processes group requests within agreed deadlines, ensuring prompt response to all requests


  • Minimum Graduate degree, Economics or Organizational sciences preferable
  • At least 2 years of working experience on similar positions
  • MS Office (Word, Excel, Power Point, Internet)
  • Fluency in spoken and written English



As a fast growing, dynamic company we are always looking for the best people to join us in building a great airline. If you share our commitment to delivering service excellence while demonstrating accountability and integrity and you are ready to embrace this opportunity, don’t hesitate to apply now on our website. 

Only short listed candidates who meet all the above mentioned criteria will be contacted. 

We look forward to meeting you soon.

Good luck!

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