Delivery Support Associate - German language

Department: CCC
Location: 3. Banja Luka
Application deadline: 31.01.2022
 

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office.
 
We're currently looking for Wolt Delivery Support Associate! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and Courier Partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.

What are we looking for?

  • Customer Obsessed:  Our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time.
  • Team Oriented: Work with a diverse team of fellow Support Associates!
  • Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience.
  • Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!
  • Tech-savvy: meaning quick with computers!


What you'll be doing
?

  • Handling customer and courier support together with the team in shifts.
  • Developing our support function together with the team.
  • Helping with other things that pop up, like providing support for our restaurant partners.

We are offering:

  • Career and skills development opportunities and training
  • An international and diverse work atmosphere 
  • A competitive salary packages 
  • Trizma benefit package
  • Remote work
  • 20-hour or 40-hour workweek (Part-Time or Full-Time)
  • Paid training

There is no need for previous experience, as long as you are ready to learn and have fun during that process!



Apply >>