Implementation Coordinator UK

Department: Operations
Location: 4. Beograd
Application deadline: 30.09.2021
 

Duties and responsibilities:

  • Day to day management and delivery of installation services across a number of clients
  • Becoming the Single Point of Accountability for delivery and installation activities
  • Ensuring that all deliverables are fulfilled on-time, within budget and meets the customer expectations
  • Coordination & communication with customers, suppliers and internal colleagues
  • Responding immediately to customer or supplier concerns or problems and taking ownership until a successful resolution is achieved
  • Overall Project Management & Planning capability
  • Coordinating and monitoring the performance of suppliers in maintaining the timeframe & quality of the materials & services delivered
  • Ownership of all customer issues and needs that are voiced or observed and acting appropriately
  • Responsibility for all NCR assets that will be used in the delivery of customer services (drawing & manuals, tools, software, vehicles, documentation, and intellectual property), or as assigned by management
  • Responsibility for accurate and prompt reporting of calls and activity, as well as other reporting as required
  • Capturing detailed customer asset information and other data required to complete any invoicing or billing activities
  • Building working relationships with customers and develop informal communication channels with customer account at the local level (branch, store or office)
  • Representing NCR in a manner that reflects positively on the image and reputation of the company

 

We are looking for:
  • High School Diploma - IV level of education (SSS) is mandatory
  • University Degree is preferred
  • Advanced knowledge of English language
  • Experience in similar jobs, in project management preferably
  • Computer skills (especially knowledge of Microsoft Outlook and Excel)
  • Excellent communication and human relation skills 
  • Strong organizational skills
  • Strong team-orientation as well as self-motivation

 

We are offering:

  • Career and skills development opportunities and training
  • An international and diverse work atmosphere 
  • A competitive salary and benefit package
  • Casual workplace environment 
  • 40-hour work week

 

 



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